Last updated: June 2, 2026
1. Who we are
DriveEazy Rentals ("DriveEazy", "we", "us", or "our") is an independent travel booking assistance service that helps customers find and reserve rental cars by phone. We are not a car rental company and are not owned by, operated by, or affiliated with any car rental brand, manufacturer, or supplier. This Privacy Policy applies to information we collect through this website and through phone calls placed to the numbers shown on this site.
2. Information we collect
Information you provide to us
When you call us or submit a form, you may provide:
- Contact details such as your name, phone number, and email address;
- Trip details such as pick-up and drop-off locations, dates and times, and preferred vehicle type;
- Driver information needed to complete a reservation (for example, age range or special requests);
- Any other information you choose to share with our agents.
Information collected automatically
When you visit the website, we and our service providers may automatically collect device and usage information such as IP address, browser type, pages viewed, referring URL, and approximate location, using cookies and similar technologies (see Section 6).
We do not collect full payment card details on this website. Payment for any rental is arranged directly with the rental supplier.
3. How we use information
We use the information we collect to:
- Respond to your inquiries and help you find and reserve a rental vehicle;
- Connect you with rental suppliers and pass along the details needed to complete your booking;
- Contact you about your request, including by phone, text, or email;
- Operate, maintain, secure, and improve our website and services;
- Measure the performance of our advertising and marketing;
- Comply with legal obligations and enforce our terms.
4. Phone calls & consent
Our service is primarily delivered by phone. By calling us or by submitting your phone number through a form, you agree that we and our booking partners may contact you at the number provided — including by phone call and, where permitted, by text message — to assist with your rental request. Standard call and message rates may apply.
Calls may be recorded or monitored for quality, training, and compliance purposes. You may opt out of marketing contact at any time by telling our agent or by contacting us using the details in Section 12; this does not affect contact necessary to service a reservation you requested.
5. How we share information
We may share your information with:
- Rental suppliers and booking partners, so they can fulfill or confirm your reservation;
- Service providers that perform functions on our behalf, such as hosting, analytics, call handling, and advertising;
- Legal and safety recipients, when required by law or to protect rights, property, or safety;
- Business transfers, in connection with a merger, acquisition, or sale of assets.
We do not sell your personal information for money. Some sharing for advertising may be considered a "sale" or "sharing" under certain state laws — see Section 9 for your choices.
6. Cookies & tracking
We use cookies, pixels, and similar technologies to operate the site, remember preferences, measure traffic, and support advertising. You can control cookies through your browser settings; disabling some cookies may affect how the site works. Where required, we will present a cookie banner to obtain your consent.
7. Data retention
We keep personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.
8. Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your privacy rights
Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain advertising-related sharing. Residents of California and certain other states may have rights under laws such as the CCPA/CPRA, and residents of the EEA/UK may have rights under the GDPR. To exercise any right, contact us using Section 12. We will not discriminate against you for exercising your rights, and we may need to verify your identity before responding.
10. Children's privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us and we will delete it.
11. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest version. Your continued use of the website after changes take effect means you accept the revised policy.
12. Contact us
If you have questions about this Privacy Policy or your information, contact us:
DriveEazy Rentals
Phone: (844) 745-2895
Email: [email protected]
Address: Miami, Florida, USA